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Service support
  • Customer Management
  • Production Management
  • Financial Management
  • Accounting Management
  • Human Resources Management
  • Inventory Management
  • Website Management
  • Service Management
  • Product Management
  • Sales Management
  • Procurement Management
  • Task Management
Mobile APP
  • CRM Customer Management
  • EC-ERP Enterprise Management
  • EC-POS Sales Management
  • EC-Delivery Transportation Management

Customer Management

Sync your phone with the internet, allowing you to manage your daily work anytime, anywhere. Features include:

 

 

 

Query customer information, follow up on customer status, clock in for field work, request leave, and reimburse wholesale expenses, making work more efficient.

Features:

1. Automatic Customer Referrals

Simply upload promotional products to the system, and after visitors view the products, they'll see their contact information.

 

2. Business Card Scanning

Upload information directly from your phone, eliminating the need for manual entry.

 

3. Customer Tracking

View customer contact and communication records at any time.

 

4. Reminders and Calendar Notifications

Sync company affairs with reminders and calendars.

 

5. GPS Location Search

Track employee and customer addresses.

 

6. Online Time-In System

Track employee and customer addresses.

 

7. Mobile Leave Request System

Employees can request leave via their phones.

 

8. Audio and Image Recording System

Record conversations with customers on your phone and upload them to the online system.

 


Production Management

This cloud-based ERP production management system is suitable for companies in China and Hong Kong. Industries include:

Plastics, toys, watches, molds, metals, and more. It can also be integrated with an online ordering system.

Functional Overview:

1. Work Order Function
➢Quickly add "work orders"
➢Work order batch management
➢Adjust work order sorting at will
➢Automatically calculate production costs for work orders
➢Work order due date reminder

2. Assembly Order Function
➢Quickly add "assembly orders"
➢Batch management for assembly orders
➢Split orders
➢Automatic warehouse connection
- Material collection orders
- Material return orders

3. Process Management Function
➢Quickly add "process templates"
➢Link processes to production departments
➢Manage processing and assembly times

4. Equipment Management Function
➢Batch management of equipment (can be connected to machinery)
➢Directly upload production quantities to the system
➢Upload production quantities via mobile phone

5. Employee Acceptance Function
➢Directly upload acceptance quantities to the system
➢Defective Product Management Function
- Upload PDF/JPEG
- Upload reports
➢Defective product batch management

6. Drawing Management Function
➢Directly upload AutoCAD and JPEG
➢Drawing number management function
➢Drawing linking to work orders and assembly orders

We tailor system solutions to meet the needs of each company and industry.For more information, please contact us directly: (852) 3705 9022


Financial Management

The financial management module helps manage all aspects of financial operations, providing guidance for production, procurement, sales, and other aspects of a company, while maintaining clear financial information.

Features:

 

1. Streamlined Financial Processes
Apply for funds and claim reimbursements for daily expenses through the system, eliminating the need for tedious paperwork.

2. Integration with Online and Offline Payment Methods
▶The system integrates with online WeChat, Alipay, Google Pay, Apple Pay, VISA, and MasterPay.
▶The system integrates with offline POS payment methods.
▶Backend staff can also manually modify receipt and payment status.

3. Financial Budgeting
▶Weekly and Monthly "Expense Budget Analysis"
▶Monthly "Fixed Expenses" Batch Input and Budgeting

4. Smart Accounting
Create purchase orders, manage invoices and budgets, analyze company financial flows online, and easily monitor your financial situation. It also integrates with internal ERP systems.

We offer tailored system solutions tailored to the specific needs of individual companies and industries. For more information, please contact us directly: (852) 3705 9022


Accounting Management

ECST accounting management system manages your financial statements and general ledger items anytime, anywhere. It's easy to use and intelligently categorizes and automatically inputs internal company data into the general ledger.

All documents are instantly available, allowing managers to view sales and purchases daily and conduct real-time analysis, helping management make strategic decisions more easily.

Features:

1. Optimized Data Entry Process
Traditional accounting involves a tedious data entry process. This product's accounting management streamlines the connection between the accounting system and cashier files, improving work efficiency.

2. Asset Management
The system provides asset reservation and usage and cost analysis features for efficient asset management.

3. Accounts Receivable Management
Real-time display of each customer's daily outstanding balance, instant printing of reconciliation statements, and mobile access (app available).

4. Sales and Purchase Invoice Management
Automatically issues sales invoices based on inventory records, eliminating the need for accountants to re-enter.

5. Financial Statements
Provides cash registers, income statements, balance sheets, and comprehensive corporate reports.

6. General Ledger Management
Change daily invoices and print statements at any time. Support mobile phone query (APP)

We tailor system solutions to meet the needs of various companies and industries. For more information, please contact us directly: (852) 3705 9022


Human Resources Management

Human Resources Management involves coordinating and directing personnel-related activities. This module easily handles employee attendance, payroll calculations, and even the on boarding of new employees. Scientific management methods maximize the effectiveness of relationships between people and tasks.

Functional Introduction:

1. Human Resources Management
In Human Resources Management, you can directly import new employee on boarding forms, eliminating tedious manual input and facilitating future personnel management.

2. Attendance Management
You can view employee leave requests and clock-in/out information directly within Human Resources Management, and employee attendance management also provides a reference for salary calculations.

3. Payroll Calculation
The employee payroll calculation process is relatively complex. Departments must first submit calculation data, typically employee time sheets, which then undergo approval procedures. However, the imported employee attendance information in ECST Human Resources Management can automatically generate payroll data.

We tailor system solutions to meet the needs of each business and industry. For more information, please contact us directly at (852) 3705 90226.


Inventory Management

Inventory management not only provides a clear view of inventory levels, facilitating the management of multiple stores, but also streamlines business operations and integrates with internal ERP systems. While ensuring production and operational needs, it allows you to monitor product inventory dynamics, preventing overstocking, stock outs, and inventory space usage.

Functional Description:

1. Inbound and Outbound Functionality
Simplifies the inbound and outbound document process, effectively managing online and offline inventory.

2. Consignment and Purchase Functionality
Consignment: The system records "loan shipments" (from agents) and automatically calculates the required monthly "sales invoices," reducing manual recalculation. Consignment: The system first records the "borrowed goods" (from the supplier) and then automatically issues a corresponding "Purchase Sales Invoice" based on the goods sold.

3. Transfer Order Function
▶"Transfer In Order" records the incoming and outgoing goods (does not include the incoming and outgoing invoices).
▶"Transfer Out Order" records the incoming and outgoing goods (records the responsible employee).

4. Temporary Storage Order Function
▶"Temporary In Order" records the incoming and outgoing goods (does not include the incoming and outgoing invoices).
▶"Temporary Out Order" records the incoming and outgoing goods (records the responsible employee).

5. Material Receipt and Return Order Function

6. QR Code and Barcode Scanning Function
▶Print QR Code or Barcode Stickers for Warehouse Receipt
▶Electronic Scanner
▶Scan for Outgoing Goods via Mobile App

7. Inventory Statistics (Storage Time/CBM Quantity, etc.)
▶Intelligent Calculation of Storage Time
▶Intelligent Calculation of PCS and CBM Conversion Quantity

8. Warehouse Space Occupancy Function
▶Calculate CBM and CFM
▶Calculate remaining available space

9. Inventory Data Synchronization
▶Supports real-time synchronization between the website, POS, mobile app, and backend systems

10. Replenishment Settings
▶Enter replenishment criteria
▶Set automatic replenishment (automatically reissue purchase orders) when inventory falls below the criteria
▶Set reminders (send emails/SMS/APP messages)

11. Reserve Settings
▶Enter the quantity you want to reserve for your customer
▶Set a limit on how much inventory can be resold

12. Batch and Single Inbound
▶Set a batch or single item ID
▶Record each batch's inbound and outbound transfers

13. Integration with Local Logistics Systems
▶Integrate with Logistics APIs
▶Integrate with SF Express Smart Lockers and SF Express Home Delivery
▶Integrate with EC-Delivery's local fleet logistics (visualize delivery status)

We offer tailored system solutions tailored to the needs of individual businesses and industries. For more information, please contact us directly: (852) 3705 9022.


Website Management

Website management is ideal for small and medium-sized enterprises (SMEs) seeking to promote their products. ECST system provides one-stop management of both online and offline product and service information, offering a variety of website templates for flexible configuration.

From receiving customer orders online to shipping, to finance and accounting, everything can be handled seamlessly, eliminating repetitive input and significantly reducing staffing.

Website Management:

1. Product Promotion
Applicable Industries: Beauty Products, Baby Products, Food Wholesale, Digital Electronics, etc.
The system promotes a company's products on sales platforms, connecting businesses together.

2. Service Promotion
Applicable Industries: Fitness Classes, Beauty Services, Repair Services, Haircuts
➢Service Overview, Video Overview, PDF Preview, etc.
➢Booking Integration, Connecting to Backend Management Systems

3. Multiple Pricing Features
Multi-Currency Pricing: Supports Customizable Exchange Rates
Quantity Pricing: Discounts for Orders Over a Specified Quantity
Full Order Pricing: Discounts for Orders Over a Specified Amount
Time-of-Day Pricing: Discounts for Specified Dates, Times, or Weeks

4. Flexible Page Design
➢Change the Web Design Anytime
➢Change the Web Navigation Category Anytime

5. Web Booking
➢Customers: Make Online Bookings, Check Booking and Purchase History Anytime
➢Employees: Receive Booking Notifications and Calendar Integration

6. Web Recruitment
➢Upload Job Postings Anytime
➢Integration with Facebook and Instagram

7. Advertising
➢Batch Management
➢Advertisements Can Be Displayed on Different Pages

8. Web Ordering
➢Shopping Cart
➢B2B Invoicing
➢Print outbound orders and connect to external logistics companies

9. Membership Management
➢Automatic registration after purchase
➢Membership points
➢Points redemption for gifts
➢Membership package purchase

We tailor system solutions to meet the needs of individual businesses and industries. For more information, please contact us directly: (852) 3705 9022.


Service Management

ECST Service Management System allows you to manage your financial statements and general ledger items anytime, anywhere. It's easy to use and intelligently categorizes and automatically inputs internal company data into the general ledger.

All invoices are instantly available, allowing managers to view sales and purchase reports daily and conduct on-the-fly analysis, helping management make strategic decisions more easily.

Features:

 

1. Calendar Management
Synchronize your daily work schedule on your phone or computer, fully integrating all company data for easy and convenient management of daily affairs.

2. Service Management
Service content management allows you to quickly modify online and offline service prices, content, images, attachments, and other information.

3. Appointment Management
Appointments are procedures that customers wish to review before signing a contract. Customers can schedule appointments online with designated colleagues, allowing them to more effectively manage their work.

4. Service Order Management
After signing a contract, you need to manage service requests, effectively recording the number of completed requests, the service attendant's check-in date, and the expected service time. 

5. Waiter Management
You can independently manage employee work status and leave requests, and quickly check their reservation status.

6. Service Location
Effectively manage room usage, quickly check their reservation status, and effectively allocate room utilization rates.

We tailor system solutions to meet the needs of individual businesses and industries. For more information, please contact us directly: (852) 3705 9022.


Product Management

Product management embodies the integration of product image and advanced technology, enabling flexible inventory management and facilitating the full tracking of inventory and cash flow, which is crucial for inventory management.

Functional Overview:

1. Product Management List
2. Product Accessories
3. Product Attribute Management
4. Product Bill of Materials
5. Product Formula Calculation
6. Multi-Currency Product Pricing
7. Web-Based Online Inquiry
You can also check product prices and inventory quantities on the web page to stay informed of product information.
8. QR Code Scanning
The system allows you to scan QR codes to find product location information, making product data management more convenient and efficient.
9. Product Condition Restrictions
10. Product Supplier Mapping
11. Shipping Method Settings
12. Points Reward Settings
13. Unit Conversion
14. Product Commission Mapping
15. Custom Product Page Settings

We offer tailored solutions tailored to the needs of individual businesses and industries. For further information, please contact us directly at (852) 3705 9022.


Sales Management

Sync your mobile phone with the internet to track orders anytime, anywhere. Create invoices, quotations, and contracts online, print and email them anytime, and check inventory anytime.

Features:

Three Categories:
A) (Online Sales) Web Sales
B) (Retail Sales) POS Sales
C) (Wholesale Sales) Back-end Order Sales

Online Sales: Web Sales - Category 1
1. Customer "Online Order" Function
2. Order Management Function
3. Customized "Online Order" Function

Retail Sales: POS Sales - Category 2
1. POS Function
2. "Sales Package" Function
3. "Point Redemption" Function

Wholesale Sales: Back-end Order Sales - Category 3
1. Quotation Function
2. Contract Function
3. Pre-Invoice Function
4. Profit and Commission Calculation Function
5. "Consolidated Procurement" Budget Function
6. "Contract Project" Follow-up Function
7. Automatic Integration with "Finance" and "Warehouse" Functions
8. Freely Designed "Analysis Tables" Function


Procurement Management

Track costs, calculate costs, create purchase orders and invoices, print and email them instantly, and check inventory at any time.
 

Features:

 

1. Procurement Management
The system displays purchase order numbers, product brands, and amounts. Added purchase information can also be exported, and reminders can be used to track purchases.

2. Automatic Invoice Generation
The system generates purchase invoices based on existing purchase orders, eliminating the need for manual data collection and calculations, improving work efficiency.

3. Purchase Order to Receipt
Automatically generates receipts, making it easier for warehouse staff to review incoming inventory.

4. Automatic Integration of Receipts with QR Printers
Receipts automatically receive inventory and calculate costs, and can also print QR stickers.

5. Product BOM Cost Calculation
Products automatically calculate the cost of product components, including raw material and processing costs.

We offer tailored system solutions tailored to individual business needs and industry requirements. For more information, please contact us directly: (852) 3705 9022.


Task Management

All in One:
Across any configuration application, one system can easily control business operations and keep up with various projects.
 
 
Cross-Enterprise Task Assignment:
Innovative cross-departmental and cross-enterprise task collaboration. Start with a simple task to record your own work or assign tasks to other colleagues.
 
 
No Need To Switch Companies:
No need to switch between projects or even companies. The new personalized task list is easy to use and allows for quick collaboration across multiple companies.
 
 
Easily Monitor Work Progress:
From task assignment to progress tracking, everything is clearly visible, allowing managers to easily monitor the progress and results of work execution.
 

 


CRM Customer Management

CRM customer management is simple and easy to use and has been integrated with the backend ERP system. 

Advantage: Synchronizes data on your phone, greatly improving daily work efficiency. 

 

Functions: 


1. Customer Management: Scan and input business card information. 
2. Calendar: Share calendars. 
3. Reminders: Share reminder information. 
4. Tasks: Share team information. 
5. HR Clock-in: Wi-Fi clock-in. 
6. Finance Request: Claim Form. 
7. Leave: Apply for and view leave. 

Contact our ERP consultant: (852) 3705 9022.


EC-ERP Enterprise Management

Sync with your backend ERP system to work anytime, anywhere. Manage inventory, products, quotations, and invoices directly from your phone.

Features:

1. Add products and services
2. Add quotations, contracts, invoices, and other documents
3. Add purchase orders, purchase invoices, and other documents
4. View inventory and invoice information
5. Mobile POS order placement system
6. View sales reports
7. Integrate with website data and synchronize products promoted to your website
8. Sync with your internal ERP system


EC-POS Sales Management

Oversee your business's inventory, order management, payment, and logistics services, providing a one-stop system.

Supports iOS and Android



Features:


1. Merchants can set their own promotional prices
2. Automated inventory management, record purchase and sales, and understand the supply and demand of goods
3. Integrate member information and consumption records for you to help you establish a more complete membership system



Functions:


1. POS Orders: Quickly place orders at POS
2. Inbound and Outbound Orders: Quickly enter and exit the warehouse
3. Order Management: View and edit orders
4. Transfer: Transfer and switch branches
5. Service Orders: Deduct services and manage commissions
6. Shopping Cart: Manage temporarily stored shopping carts
7. Room and Seat Numbers: View and manage seat number information

Contact our ERP Consultant: (852) 3705 9022.


EC-Delivery Transportation Management

Use the EC-delivery mobile app to place orders instantly and be on call anytime. With flexible delivery solutions tailored to your business's delivery needs, EC-delivery can help online stores deliver products to customers on time.

Features:

1. Sync delivery locations with related delivery orders via your mobile device, allowing real-time delivery status updates to the backend for accurate delivery progress monitoring.

2. Send proof of delivery with the recipient's signature and time stamp via the app. Take photos of shipments and report to logistics staff.






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